FREQUENTLY ASKED QUESTIONS

A little clarity goes a long way.

Find answers about the platform, demonstrations, setup and commercial enquiries.

Who is StrataDBMS designed for?+

JMBs, MCs, property management companies, building teams and developers in Malaysia.

Are all listed modules available?+

Not necessarily. Each module carries an availability label. Planned modules are not offered as available. Ask our team to confirm the scope in your quotation.

How much does StrataDBMS cost?+

Request a quotation based on your unit count, required modules and storage needs. Published rates, when enabled, are shown on the pricing page.

How do I arrange a demonstration?+

Complete the demo request form. Your preferred date is a request; our team will contact you to confirm a suitable appointment.

Does the system guarantee regulatory compliance?+

No guarantee of regulatory compliance or auditor approval is made. Discuss your reporting and accounting requirements with your professional advisers.

Can I send resident records in an enquiry?+

Please do not send sensitive resident information or financial records through these marketing forms. They are for general product enquiries only.

What setup and support is included?+

Implementation, training and support arrangements are agreed in your proposal. Tell us what your team needs during the demonstration.

How can I become a distributor?+

Submit the distributor application. Our team will review your experience and coverage area before discussing a separate distribution agreement.

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